Returns & Exchanges
At cocokind, we want you to love your skin and your routine. If you are not completely satisfied with your purchase, we offer a 30-day window for returns and exchanges on most items.
1
Initiate Your Request
Visit our online returns portal and enter your order number and zip code to start the process.
2
Select Your Items
Choose the specific products you wish to return or exchange and provide a brief reason for the request.
3
Print and Pack
Download your prepaid shipping label, securely pack your items in the original packaging, and drop it off at any authorized carrier location.
4
Receive Your Refund
Once our warehouse receives and inspects your return, we will issue a refund to your original payment method within 5-10 business days.
📅
30-Day Window
Return within 30 days of delivery
📦
Free Returns
Prepaid shipping label provided
💳
Fast Refunds
5-7 business days processing